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09 May 2023

FRIDAY, We bringing you our merchant partners project briefing. We managed to recruit not only merchant partner in Klang Valley but all over Malaysia and Sabah Sarawak also will not be missed. 

During this project briefing we came out with various ideas and intiatives to help all the micro sme out there who are eager to transform their business and existing physcial store into a digital world.

Digitalization can help a business owner grow their business in several ways:

1) Increased Reach: Digitalization allows a business to expand its reach beyond its local market to a national or even global audience. By creating an online presence, a business owner can attract new customers from anywhere in the world, which can lead to increased sales and revenue.

2) Improved Efficiency: Digitalization can streamline a business owner's operations, automate repetitive tasks, and reduce manual errors. For example, using an e-commerce platform can automate the order fulfillment process, while a CRM software can help manage customer interactions more efficiently.

3) Enhanced Customer Experience: Digitalization can help a business owner provide a better customer experience by offering personalized recommendations, providing 24/7 support through chatbots or social media, and offering convenient online payment options.

4) Data-Driven Decision Making: Digitalization allows a business owner to collect and analyze data from various sources such as website traffic, customer behavior, and social media engagement. This data can be used to make informed decisions about marketing, product development, and customer service.

5) Cost Savings: Digitalization can reduce costs associated with traditional marketing methods such as print ads and physical storefronts. By leveraging digital channels, a business owner can reach a wider audience at a lower cost.

Overall, digitalization can help a business owner grow their business by increasing reach, improving efficiency, enhancing the customer experience, enabling data-driven decision making, and reducing costs. By leveraging the right digital tools and strategies, a business owner can take their business to the next level and achieve sustainable growth.

Furthermore, we are very happy to bring all and introduce to the public regarding of the EzySME Hub 2.0 package and also providing up to 80% grant to whoever meet the requirements.